Terms and Conditions

Last Updated: 2/28/2026

01Introduction

Welcome to Rachavo. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. These terms govern your use of our AI-powered fashion design platform. Please read them carefully before starting your journey with us.

02Trial Service & Quality Assurance

At Rachavo, we pride ourselves on the quality of our AI-powered outputs. To ensure our services align with your expectations, we provide a comprehensive trial service to all new users.

We strongly encourage you to utilize this trial period to evaluate the quality, features, and suitability of our tools for your specific needs before committing to a paid plan.

03Pricing and Payments

Pricing for our services is listed on our Pricing page and is subject to change. By selecting a paid plan, you agree to pay the fees indicated for that service. Payments are billed in advance on a recurring basis (monthly or annually) or as a one-time purchase, depending on the plan selected. All fees are exclusive of taxes unless otherwise stated.

04Refund Policy

14-DAY REFUND WINDOW

Rachavo offers a 14-day refund window from the date of purchase. While we provide a transparent trial service to help you evaluate our platform before paying, we understand that issues may arise.

  • Refunds are considered within 14 days of purchase for technical issues that prevent reasonable use after contacting support.
  • We may provide resolution via troubleshooting, credits, or a refund depending on the situation.
  • To request a refund, contact us at info@rachavo.com with your account details and issue description.
  • Approved refunds are processed to the original payment method within 5–10 business days.

For full details, please review our Refund Policy page.

05Your Responsibilities

You agree to use Rachavo only for lawful purposes. You are responsible for all content you generate and must ensure it does not violate any intellectual property rights, privacy rights, or applicable laws. You must not use our service to generate harmful, offensive, or illegal content.

06Disclaimer & Limitation of Liability

Our services are provided "as is" and "as available". While we strive for high-quality results, we do not warrant that the service will be uninterrupted or error-free. The AI-generated content is based on inputs and probabilistic models, and results may vary. Rachavo shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

07Contact Us

If you have any questions about these Terms, please contact our support team.